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Privacy Policy

A legal disclaimer

Effective Date: May 2, 2026
 

1. Introduction

Carter House Cares ("we," "us," or "our") respects your privacy and is committed to protecting the personal data we collect. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website: https://www.carterhousecares.org
 

2. Information We Collect

We collect information that identifies, relates to, or could reasonably be linked to you ("Personal Information"). This includes:

  • Directly Provided Information: Name, email address, phone number, and mailing address provided via contact forms or newsletter sign-ups.

  • Donor Data: Billing address and payment details (processed securely via third-party providers like Wix Payments, PayPal, or Stripe).

  • Automated Information: IP address, browser type, and usage data collected through cookies and tracking pixels.
     

3. How We Use Your Information

We use the collected data to:

  • Process donations and provide tax receipts.

  • Send updates regarding our programs, events, and fundraising efforts.

  • Improve website performance and user experience.

  • Comply with legal obligations and IRS requirements for 501(c)(3) organizations.
     

4. Data Sharing and Third Parties

We do not sell, rent, or trade your personal information to third parties. We only share data with trusted service providers who assist us in operating our website and conducting our mission, such as:

  • Wix.com: Our website hosting platform.

  • Payment Processors: To securely handle financial transactions.

  • Email Marketing Tools: To distribute our newsletters.
     

5. Cookies and Tracking Technologies

We use cookies to analyze site traffic and remember user preferences. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some portions of our Site may not function properly without them.
 

6. Your California Privacy Rights

Under the CCPA, California residents have the right to:

  • Request disclosure of the specific pieces of personal information we have collected.

  • Request the deletion of personal information (subject to certain legal exceptions, such as IRS record-keeping).

  • Opt-out of any future data collection. To exercise these rights, please contact us at the email address provided below.
     

7. Data Security

We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
 

8. Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we discover that a child under 13 has provided us with personal information, we will delete it immediately.
 

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Effective Date."

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10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Email: info @ carterhousecares.org

  • Mailing Address: Northpark Dr, Roseville, California 95747, US

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